Frequently Asked Questions
Everything you need to know about our natural personal care products and your orders.
What makes Dr. Squatch soap different from regular store-bought soap?
Unlike mass-produced 'detergent bars,' our soaps are made using a traditional cold-process method with natural ingredients like shea butter, olive oil, and coconut oil. We never use harsh chemicals, parabens, or phthalates, ensuring a better lather and healthier skin.
How long does a typical bar of Squatch soap last?
A bar typically lasts 2 to 3 weeks with daily use. To extend the life of your bar, we recommend using a Soap Saver or Gripper to keep it dry between uses and away from direct water streams.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on your location. Please note that international orders may be subject to local customs fees or import duties.
What is your 'Sudisfaction' Guarantee?
We want you to love your scent. If you are not 100% satisfied with your purchase, contact our support team within 30 days of your order, and we will make it right with a replacement or a full refund.
How does the subscription service work?
Our subscription allows you to save on every bar and ensures you never run out of your favorite scents. You can customize your frequency, swap scents, or cancel at any time through your account dashboard.
Are your products vegan and cruelty-free?
The majority of our products are vegan. However, a few of our bars contain sustainably sourced goat's milk or honey. All Dr. Squatch products are strictly cruelty-free and are never tested on animals.